+359 892 000 444

Privacy policy

Everything you need to know before renting or buying a car, take a minute to read it.

TERMS AND CONDITIONS FOR RENTING A CAR

I. GENERAL PROVISIONS

1.1 These terms and conditions regulate the rules under which "Credit Rent" OOD with UIC 201561675, with registered office and management address: 196 Bulgaria Blvd., Haskovo 6300, contact phone number: +359 892 000 444, e-mail address: [email protected], carries out activities related to the provision of car rentals.

II. REQUIREMENTS TO THE DRIVER

2.1 The driver shall be at least 18 years old, he must have at least year of driving experience and he must present the original of a valid driving license.
2.2 If the Renter desire a second driver to be recorded in the rental agreement, this shall be stipulated prior to the beginning of the rental period and all personal data of the second driver shall be duly recorded.
2.3 The driver - first party of the rental agreement shall present a valid payment mean - credit card, Budget card or voucher, or cash. It is forbidden payment documents issued in the name of the co-driver or any other passenger to be presented as means of payment fer the rental amount.

III. PRICES AND MODES OF PAYMENT

3.1 The rates are based on one rental day or other period and these are published in the company's Tariff. The rental amount includes also every amount due for additional services or equipment.
3.2 Before pick up the car amount of the rent is due.
3.3 The rental price is paid when picking up the car in cash or by bank transfer to the company's account with IBAN: BG63BPBI79421025843501
3.4 Upon conclusion of the Contract, the Lessee owes a deposit. Upon return of the vehicle, the deposit is returned, minus any amounts due for damages, missing parts of the vehicle or the value of the used and unreimbursed amount of fuel.

IV. DELIVERY AND COLLECTION

4.1 The vehicle shall be to the Renter in a perfect technical condition quipped as per the requirements of the traffic and the additional equipment as ordered by the customer; accompanied by ail necessary documents. The condition of the vehicle shall be described in а bilateral protocol, integral part of this agreement under which conditions the vehicle shall be returned.
4.2 The vehicle shall be returned within the term stipulated in the agreement. In case the costumer would like to extend the period of the rent, he must inform the Lessor at least 1 day period to the expiration of the agreement. In case of delay without any notice the Renter owes an indemnity equal to the amount to one day rent increased by 50 %.
4.3 In case the vehicle is not returned within 24 hours or more, after the expiration of the agreement, the vehicle should be considered stolen, the Lessor informs the competent authorities, reserving the his rights under this contract.

V. UTILIZATION OF THE VEHICLE

5.1 The vehicle must only be used on public motor-ways and roads, /but not off-road/ for transportation of passengers and luggage.
5.2 No one except the persons authorized by signing the contract shall be allowed to drive the vehicle.
5.3 Renter must not drive the vehicle under the influence of alcohol, drugs or medications. which impair the driver's capacity of reaction.
5.4 The vehicle shall not be driven out of the territory of Bulgaria, unless the driver has prior authorization from the Lessor.

VI. DAMAGE, THEFT

6.1 In case of damage, loss or theft of the vehicle or parts thereof resulting from the fault of the Renter, he owes compensation equal to the full value of the lost or destroyed part or the entire vehicle, as well as the costs of transportation and repair.
6.2 The Renter's liability shall be reduced by paying waiver /CDW, TW/, the amount for which IS not refundable The Renter's liability shall be reduced up to the amount of the excess, unless there is violation of the provisions of art 4.1-4.4, 8.2-8.4.
6.3 Renter's liability to third parties is covered by the insurance Third Party Liability / included in the price/ up to the amount of ifs coverage, unless there is violation of the provisions of art. 4.1-4.4, 8.2-8.4 of this agreement or the driver is responsible under the Penal Code.
6.4 If the matriculation documents, number plates or the keys of the vehicle are lost, the Renter owes penalty from 200 Euro to 500 Euro/net of VAT/.
6.5 Despite of the purchased CDW the Renter shall pay the full value of lost, stolen or damaged tires, wheels, signs, grids, wind screen wipers, antennas or other stolen elements.

VII. LESSOR'S LIABILITY

7.1 Any liability of the Lessor shall be limited to intent and gross negligence.
7.2 If the rented vehicle has defect and cannot be used, the Lessor shall deliver other vehicle for the period of the same agreement, except in case of flat tire, discharged battery, discharged battery of the remote control of the central lock, shortage of liquids or lubricants. In these cases, the Renter shall solve the problem on his account and shall present a document to the Lessor for refunding. The amount of the expense shall not be refunded if the problem is result of driver's negligence or fault. Any repair on the vehicle shall be made with prior consent of the Lessor.
7.3 Every repair has to take place only in first class service stations.

VIII. RIGHTS AND OBLIGATIONS OFTHE RENTER

8.1 Where the vehicle is rented by several Renters, they shall be jointly liable.
8.2 For the rental period the Renter is obliged to take good care of the vehicle and to prevent any violations or damages on it. To check the level of liquids and lubricants in the vehicle.
8.3 In case of accident the Renter is obliged to wait for the Traffic Police officer's arrival and to obtain a formal Protocol for the event from the latter.
8.4 In case of accident the Renter shall immediately inform the Lessor.
8.5 The Renter shall keep the matriculation documents, keys and the panel of CD of the vehicle apart of it when parked.
8.6 The Renter agrees that in case it is required by the Civil or Penal legislation his personal data shall be submitted to the authorities.
8.7 The Renter is obliged to pay all fines and fees for improper parking, as well as other violations of the RTA and other normative acts, for the TERM of the contract and for the time during which he drove and used the vehicle under this contract.